Contact Us

How to Reach Us


Need help or advise? Please contact us through one of the channel below and we are ready to help you 7 days a weeks include Public Holiday.

24x7 Technical Helpdesk

Submit Ticket: www.cynetsupport.com

Available: 24 Hours, 7 Days a Week

* Average 60 minutes response time during business hours.

Email Contact

Sales Department: sales@cynet.com.my

Billing Department: billing@cynet.com.my

Support Department: support@cynet.com.my

Abuse Report: abuse@cynet.com.my

* Average 60 minutes Email response time during business hours.

Phone Contact

SMS Sales: +6012-960 4729

SMS Support: +6016-962 7906

Fax Number: 03-2788 3772

* Phone support no longer available due to the nature of problems had by web hosting customers, it is much timelier and more effective for issues to be handled via email rather than over the phone.

Operation Hours

Day: Monday - Sunday (Include Public Holiday)

Time: 10:00AM - 6:00PM (GMT+8)

Mailling Address
CYNET HOSTING (001846273-H)

A33, Tingkat 1, Jalan Seri Setali 2, Off Jalan Air Putih, 25200 Kuantan, Pahang, Malaysia