Web Hosting Malaysia That Just Works

Questions Before You Order

Practical answers about costs, email, server location and moving your website.

How much does web hosting cost?

The cards above show starting prices from our current catalogue. Use the billing selector for monthly, 12-month or 36-month options on the three shared ranges. Longer-term rates are monthly equivalents with the full term paid upfront. Cloud plans and Website Builder are billed annually; VPS uses its listed monthly terms. Allow separately for domain registration and applicable SST. Compare storage, application needs and the amount due today before selecting a term.

Do our plans include a free domain?

Listed prices are for the platform only. Selected annual Pro and Max plans include free registration for the first year. Search availability above for current pricing. Check which extensions qualify, how long the offer lasts and what renewal will cost. Owning a domain name does not by itself provide a website or mailbox; your hosting subscription provides the resources for those.

Can I use my own @yourdomain.com email?

Yes. Shared and cloud plans include email accounts at your domain name, with webmail access, spam protection and forwarding. Account creation is unlimited within the storage and usage limits of your subscription. Existing email can be included in a migration review; the steps depend on the source platform. If you use an external mail provider, confirm the required DNS records before changing nameservers so that existing mail delivery continues to work.

Which web hosting tier supports WordPress?

Our three shared ranges support this application. Install via cPanel using the one-click Softaculous installer. Choose the specialist tier for LiteSpeed acceleration and integrated site management tools. Check your theme, plugin versions and scheduled tasks before moving an existing installation. SSL protects the connection; maintaining the web application and its extensions remains essential.

Do you offer free site migrations?

Yes. Eligible migrations include website files, databases and mailboxes at no extra charge. For cPanel migrations, we copy the account and check the setup before the DNS switch. Transfers from other platforms need an individual review. Tell us about unusual software and large mailboxes before scheduling your hosting migration, and keep the old service active while you verify website behaviour and email delivery. A busy store may need a coordinated cutover so orders are not missed. Keep a recent independent backup and check scheduled tasks after the move.

Can I bring my existing domain?

Yes. You can keep your domain name with its current registrar and point its DNS records to the new web hosting account. A domain transfer is a separate process from moving website files and email. Check your current provider’s renewal date, access details and transfer requirements before making changes.

Which web hosting plan is best for beginners?

A starter shared plan suits a company profile, service website or modest blog. Count your sites and mailbox users, estimate file and mailbox storage, and check the account limits before choosing. A one-click installer helps you set up your application; the separate Website Builder offers drag-and-drop editing. For an online store, allow for product searches, cart updates and checkout traffic as well as cached pages. Use our plan recommender above or tell the team your website type, visitor patterns and storage needs.

Where are your servers located?

Our Business, WordPress and VPS ranges use Singapore infrastructure to serve visitors in Malaysia and the wider region. Server location differs from our company location: Cynet Hosting has operated since 2006 and is based in Kuantan, Pahang. Our About Us and Contact pages provide company information and support channels. Contact us before ordering if your application has a specific location or data residency requirement. For the cloud range, confirm the deployment location with the team.

What guarantees do you provide?

We provide a 99.5% uptime SLA and a 30-day money-back guarantee on eligible non-monthly hosting subscriptions. The refund guarantee excludes monthly subscriptions, VPS, dedicated server products, domain registration, setup fees and third-party licences. The terms of service explain eligibility, exclusions and service-credit conditions. Technical assistance is available 24/7, 365 days a year through the helpdesk; our Contact page lists sales and billing hours. Keep your own backup before significant website changes.

How do the hosting billing terms work?

Use the billing selector to compare initial charges. The monthly rate for a 12- or 36-month plan is an equivalent rate; the full term is paid upfront. VPS uses its listed monthly terms, while Website Builder and the cloud range are billed annually. Prices exclude applicable SST. Compare the amount due now, domain registration and renewal costs, and the subscription length. Contact our team for a renewal quote for your chosen plan and billing period.

Is shared hosting or a VPS better for my business?

Shared web hosting is a practical starting point when your website fits the published account limits and does not need root access. A VPS suits applications requiring a separate environment, custom software or more administrative control. Check memory, CPU, storage and management responsibilities before moving. If you only need more room for a company website, a larger shared tier may be enough. A VPS also needs a clear maintenance and backup plan: confirm who handles server updates, restores and application troubleshooting before ordering. Match the server capacity to your busiest interactive web tasks, not only the number of monthly visitors. Review the published transfer allowance as well as disk space.